Privacy Policy
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use our website and services.
Last updated: 2/28/2026
At Spex ID Topup Center, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our gaming topup services.
- Personal Information: Name, email address, phone number / WhatsApp number, and account login details.
- Gaming Information: Player ID (UID), player name, and other game-related details required to process top-up orders.
- Payment and Transaction Information: Transaction references, payment status, and amount. We do not store your card or wallet credentials; payments are processed through secure third-party payment gateways.
- Usage Data: IP address, browser type and device information, and pages visited and interaction data (for analytics and service improvement).
- To process and deliver gaming top-up orders.
- To verify transactions and prevent fraud.
- To communicate with you regarding orders, updates, or support requests.
- To provide customer service and resolve issues.
- To improve our website, services, and overall user experience.
- To send promotional offers or updates, only with your consent.
- We use industry-standard encryption and secure communication protocols to protect your personal data.
- Payment information is processed through secure, PCI-compliant systems via trusted providers.
- Access to your information is restricted to authorized personnel only.
- We perform regular system monitoring, updates, and security audits.
- Your data is stored securely with backup and recovery mechanisms.
- Despite our efforts, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
- Access and review your personal information.
- Request corrections to inaccurate or incomplete data.
- Request deletion of your account data, subject to legal and operational requirements.
- To exercise these rights, please contact us using the details provided below.
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following situations:
- • With payment processors to complete transactions.
- • With game publishers or service providers for order verification and delivery.
- • When required by law, regulation, or legal process.
- • To protect our legal rights, prevent fraud, or ensure platform security.
All third parties are required to handle your data securely and only for the intended purpose.
Our website may use cookies and similar technologies to:
- • Enhance website functionality.
- • Analyze traffic and usage patterns.
- • Improve performance and user experience.
You can choose to disable cookies in your browser settings, but some features of the website may not function properly as a result.
Children's Privacy
Our services are not intended for users under the age of 18. We do not knowingly collect personal information from minors. If we become aware that such information has been collected, we will delete it promptly.
Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time. Any changes will be effective immediately upon posting on this page, with the updated Effective Date shown at the top. Your continued use of our services after changes are posted constitutes your acceptance of the revised policy.
Questions About This Policy?
If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to contact us.
Email: spexofficial100@gmail.com
Phone: +94 751 586 577
Address: Colombo , Sri Lanka