Privacy Policy
How we handle personal data when you use Spex ID Topup Center for Free Fire digital purchases.
This Privacy Policy describes how Spex ID Topup Center collects, uses, stores, and protects information when you browse our website or purchase digital Free Fire products (for example Free Fire Diamonds). By using our services, you acknowledge the practices below.
Section 01
Information we collect
Account details: name, email, phone/WhatsApp, and credentials needed to operate your profile.
Order data: Free Fire Player ID (UID), nickname lookups where used, cart contents, payment references, and timestamps.
Technical data: IP address, device/browser metadata, cookies, and diagnostics that help us secure the platform.
Section 02
How we use information
To authenticate you, process payments, and deliver digital Free Fire value to the UID you submit.
To detect fraud, enforce our Terms, and respond to lawful requests from regulators or courts.
To send service messages; marketing messages only where you have opted in.
Section 04
Retention & security
We retain records as long as needed for accounting, dispute resolution, and legal compliance, then delete or anonymise where feasible.
We implement administrative, technical, and physical controls designed to protect personal data, but no online service can promise perfect security.
Section 05
Your choices & rights
Depending on your jurisdiction, you may request access, correction, export, or deletion of certain personal data, subject to exceptions (for example open payment investigations).
Contact us using the details at the end of this policy to exercise your rights.
Section 06
Children & policy updates
Our services are directed to users who are at least 18 years old, or minors supervised by a parent/guardian who accepts these terms on their behalf.
We may update this Privacy Policy; the effective date at the top will change and continued use after posting constitutes notice where permitted by law.
Section 07
Contact (privacy)
Email: spexofficial100@gmail.com
Phone / WhatsApp: +94 751 586 577
Address: Colombo, Sri Lanka